You can add accounts from Microsoft 365, Exchange Online, Exchange Server (2007 SP2, 2010, 2013), (including Hotmail, Live, and MSN), Gmail, iCloud and Yahoo! Mail. Make sure your email account is supported. I can't sign into the appĬheck your email account and password and try entering your information again. We recommend downloading and installing the Outlook mobile app for easy calendar and email management. For example, if you're having trouble adding an email account to the iOS Mail app, contact Apple Support. If your email account is working fine on a computer, the issue may be with your email app and you'll have to contact their support. See Can't sync calendar and contacts with my phone or tablet if you are having sync issues when setting up your email account for the first time Also make sure that your email app has the correct permissions to access your calendar and contacts. You'll have to add them as an Exchange ActiveSync account. If you set up your email as an IMAP or POP account, your calendars and contacts won't sync. Can't sync calendar and contacts after set up If your email is working on the computer and there is no outage, the issue might be with your email app. You can also check the server status of for outages here. You can learn how to remove your sync partnership and then you'll have to re-add your account. If your or Microsoft 365 work or school account account was syncing with your mobile device before and now it's not, see Fix email sync issues.

or Microsoft 365 work or school account account not syncing anymore

See How do I give feedback on Microsoft Office for more information. If you have a feature you'd like to request, please send us your feedback to help us prioritize new features in future updates. I can't find a feature that I need in Outlook If the Outlook mobile app crashes when you open it, clear the browser's cache on your device. In order for you to install the Outlook mobile app you need:Ī mobile device that meets the minimum requirements for the app.Įnough storage space on your device for the size of the app.Ī Wi-Fi or data connection that will allow you to download apps. Learn how to delete or remove phone partnerships using Outlook on the web: Fix email sync issues or remove a device from your Outlook on the web mailbox. If you lost your phone or are trying to reset your sync partnerships, you can remove it from your account.

If you have an Microsoft 365 work or school account account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support to resolve issues.įor accounts such as etc., contact Microsoft support. or Microsoft 365 account stopped syncingĬan't sync calendar and contacts after set up

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